Privacy Policy
Last Updated: September 2026
1. Introduction
Kopi Kapital Pte. Ltd. (“Kopi Kapital”, “we”, “us”, or “our”) respects the privacy of individuals and is committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy explains how we may collect, use, disclose, store, protect, and otherwise process personal data obtained through our website at www.kopikapital.com, enquiry forms, communications, and business dealings. By providing personal data to us, you acknowledge that you have read and understood this Privacy Policy.
2. Personal Data We May Collect
Depending on your interaction with us, we may collect personal data including: Your name. Company or organisation. Job title or position. Business or personal email address. Telephone or WhatsApp number. Country or location. Information contained in correspondence with us. Information provided through our transaction or business enquiry forms. Product, quantity, delivery location, port, or transaction requirements associated with an enquiry. Documents or information voluntarily provided to us for business verification, due diligence, or transaction discussions. Technical information relating to your use of our website, such as IP address, browser type, device information, or website usage information where such information is collected by our website or service providers. Any other personal data that you voluntarily provide to us. We seek to collect only personal data that is reasonably necessary for the relevant purpose. We may also obtain business contact details and related information from publicly available sources, such as company websites, business directories, and professional networking platforms, or from persons who refer or introduce you to us. We will collect NRIC numbers, passport numbers, or copies of identity documents only where this is required by law, or where it is necessary to verify an individual’s identity to a high degree of accuracy, for example for counterparty verification in a proposed transaction, and with notification and consent where required.
3. Purposes for Collection, Use, and Disclosure
We may collect, use, or disclose personal data for purposes including: Receiving, reviewing, and responding to enquiries. Communicating with prospective or existing business counterparties. Contacting organisations about energy, fuel, selected physical commodity requirements, supply, or business opportunities that may be relevant to them. Assessing commercial or transaction requirements. Facilitating introductions and communications between relevant buyers, sellers, representatives, logistics providers, and other commercial parties where appropriate. Coordinating proposed energy, fuel, and selected physical commodity transactions and related commercial discussions. Conducting or supporting know-your-customer, counterparty verification, sanctions screening, due diligence, and other risk-management processes. Verifying the identity, authority, or legitimacy of persons or organisations involved in a proposed transaction. Administering our business relationship with you or your organisation. Maintaining records of enquiries, discussions, and transactions. Protecting Kopi Kapital, our counterparties, and other persons against fraud, misrepresentation, unauthorised activity, or other commercial risks. Complying with applicable legal, regulatory, compliance, or law-enforcement requirements. Establishing, exercising, or defending legal rights. Maintaining and improving the operation and security of our website. Any other purpose that we inform you of at or before the time your personal data is collected, or which is otherwise permitted under applicable law. We will not use personal data for purposes that would not reasonably be considered appropriate in the circumstances without obtaining the necessary consent or otherwise complying with applicable law.
4. Consent
Where required by the PDPA, we will obtain your consent before collecting, using, or disclosing your personal data. When you voluntarily provide personal data to us for a particular purpose, including by submitting an enquiry or communicating with us regarding a potential energy, fuel, or physical commodity transaction, we may use that information for purposes reasonably connected with that enquiry or communication, subject to applicable law. You may withdraw your consent to the collection, use, or disclosure of your personal data by contacting our Data Protection Officer. Withdrawal of consent will not affect any collection, use, or disclosure of personal data that is permitted or required by law. Depending on the nature of your request, withdrawal of consent may also affect our ability to continue responding to an enquiry or providing a particular service.
5. Disclosure of Personal Data
We do not sell personal data. Where reasonably necessary for the purposes described in this Privacy Policy, personal data may be disclosed to: Our employees, officers, or authorised representatives. Prospective or existing buyers, sellers, or commercial counterparties relevant to a particular transaction, generally after you have agreed to an introduction or to the disclosure. Authorised representatives, mandates, or intermediaries involved in a relevant transaction. Shipping, marine, logistics, inspection, storage, or other service providers where relevant. Legal, accounting, compliance, banking, or professional advisers. Website, hosting, communications, cloud-storage, technology, or other service providers acting on our behalf. Governmental, regulatory, or law-enforcement authorities where required or permitted by law. Other parties where you have authorised us to make such disclosure. We will seek to limit disclosure to information reasonably required for the relevant purpose.
6. Commercial Confidentiality
Information submitted to Kopi Kapital in connection with commercial or transaction enquiries will be handled with appropriate care and confidentiality. We recognise that enquiries may contain commercially sensitive information, including counterparty identities, product requirements, quantities, pricing discussions, transaction procedures, logistics information, and supporting documents. We will limit access to such information to persons who reasonably require it for the relevant business purpose. However, confidentiality is subject to any disclosure that is required by law, regulation, court order, or competent authority, or which is reasonably necessary for legal, compliance, fraud-prevention, or due-diligence purposes. Submission of information through this website does not, by itself, create a separate contractual confidentiality or non-disclosure agreement between you and Kopi Kapital. Where enhanced confidentiality obligations are required for a particular transaction, the parties may enter into a separate confidentiality or non-disclosure agreement.
7. Protection of Personal Data
We will make reasonable security arrangements to protect personal data in our possession or under our control against risks including unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. Such measures may include, where appropriate: Restricting access to personal data. Using password-protected or access-controlled systems. Limiting disclosure according to business need. Using appropriate technology and service providers. Maintaining appropriate administrative and operational safeguards. Taking reasonable steps to address identified security risks. While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Accuracy
We will make reasonable efforts to ensure that personal data is accurate and complete where the data is likely to be used to make a decision affecting an individual or disclosed to another organisation. You should inform us if personal data you have provided becomes inaccurate or incomplete.
9. Retention
We will retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or for legitimate legal or business purposes. When retention is no longer necessary, we will take reasonable steps to cease retaining the personal data or remove the means by which it can be associated with an identifiable individual, subject to applicable legal and business requirements.
10. Transfers Outside Singapore
Due to the international nature of energy, fuel, and selected physical commodity transactions, communications, or service providers, personal data may in some circumstances be transferred, stored, or processed outside Singapore. Where the PDPA applies to such a transfer, Kopi Kapital will take appropriate steps to ensure that the transferred personal data receives a standard of protection that is comparable to that required under the PDPA, as required by applicable law.
11. Access and Correction
Subject to the PDPA and applicable exceptions, you may request: Access to personal data about you that is in our possession or under our control and information about how it has been used or disclosed. Correction of an error or omission in your personal data. Requests should be submitted to our Data Protection Officer using the contact details below. We may require reasonable information to verify your identity and process your request. We will respond as soon as reasonably possible. If we are unable to respond to an access request within 30 days, we will inform you in writing within that period of when we expect to be able to respond. We may charge a reasonable fee to process an access request. If so, we will tell you the fee before processing the request.
12. Data Breaches
Where a personal-data breach occurs, Kopi Kapital will assess the circumstances and take appropriate action in accordance with applicable requirements under the PDPA, including notification to the Personal Data Protection Commission and affected individuals where legally required.
13. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Kopi Kapital is not responsible for the privacy practices or content of external websites. You should review the privacy policies of those third parties before providing personal data to them.
14. Cookies and Website Analytics
Our website or website service providers may use cookies or similar technologies that are necessary for website functionality, security, or analytics. Where cookies or similar technologies collect personal data, such information will be handled in accordance with this Privacy Policy and applicable law. Additional information or consent mechanisms may be provided where required depending on the technologies implemented on the website.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, website, practices, or applicable laws and regulations. The current version will be published on this website together with its last updated date.
16. Contact and Data Protection Officer
Questions, requests, complaints, or concerns relating to personal data or this Privacy Policy may be directed to: Data Protection Officer Kopi Kapital Pte. Ltd. Singapore Email: dpo@kopikapital.com UEN: 202531485M Please include sufficient information for us to identify and respond to your request.