How We Work
A clear process for discussing requirements, proposed offers and the next steps.
1 Enquiry and requirements
Whether you contact us or respond to our outreach, we begin by understanding the company, the contact’s role and the commercial requirement. Useful details include the product and grade, required specification, quantity and frequency, destination, proposed delivery term and timing. We use this information to assess whether we can assist through relevant commercial contacts.
2 Preliminary information
We request information relevant to assessing whether an introduction or further discussion is appropriate. Additional company details or supporting documents may be requested where clarification is needed. We may decline an enquiry if there is insufficient information to progress it responsibly.
3 Role and engagement
We clarify Kopi Kapital’s proposed role and discuss any relevant fee, representation and confidentiality arrangements. Specific commitments are recorded in the applicable written agreement.
4 Introduction and clarification
Where an opportunity appears relevant, we facilitate communication and coordinate proposed offers, procedures and questions. We highlight outstanding information for the parties to resolve.
5 Follow up and decision
We follow up on outstanding matters while the parties assess whether to proceed, pause or end discussions. Any transaction depends on their independent decisions and agreed terms.
Payments and banking arrangements
We seek clarification of when documents, payments and banking instruments are required under a proposed procedure. Parties should obtain appropriate independent review and resolve material questions before making a commitment.
Information and verification
Preliminary information gathering is distinct from independently authenticating product, banking, inspection or shipping documents. Counterparties remain responsible for their own due diligence and professional advice.